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1. CIM Malaysia CPD Talk
Topic : An IS0 Perspective - Customer Satisfaction Strategy and
Implementation
Date : 21st December, 2011 (Wednesday)
Time : 6.30 pm – 9.30 pm
No.4, Jalan Perbadanan 14/9,
40000 Shah Alam, Selangor.
2. External Seminar / Workshop
Topic : Integrated Marketing Communications
Date : 16 - 17 February 2012
Venue : JW Marriott, Kuala Lumpur, Malaysia
3. External Seminar / Workshop
Topic : Customer Centricity and Process Orientation
Date : 19 - 21 March 2012
Venue : Prince Hotel and Residence, Kuala Lumpur, Malaysia
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